Phonak has been honored with the prestigious Gold Stevie Award for business excellence. The award recognizes companies for their achievements in sales, business development and customer service worldwide.
Tara O’Dell, Phonak Director of Customer Care, accepted the top honors in the “Customer Service Team of the Year – Recovery Situation” at the annual awards held in Las Vegas February 25.
“I want to thank the Stevie Award Judging Committee for acknowledging Phonak's service commitment," said O'Dell. "There are 35 million adults and children in the United States with hearing loss, and the Phonak Customer Care Team plays an integral role in helping those with hearing loss by providing service and technical counsel to the thousands of hearing healthcare professionals across the country who treat them.”
The Stevie Awards, the world's premier business awards, are organizers of the prestigious Stevie Awards for Sales & Customer Service, American Business Awards, International Business Awards, and the Stevie Awards for Women in Business. The awards are judged each year by several hundred executives around the world. Its sponsors include several of the top suppliers to sales and customer service professionals.
"The internationally recognized Stevie Award is an extremely important achievement to us, demonstrating our ongoing commitment to create a consistent, scalable, sustainable competitive advantage within Phonak in support of our Phonak mission," said Phonak President Jeff Newnham. "It is paramount to us that we provide service excellence to hearing health professionals so that they in turn, can easily fit people with the most innovative hearing solutions available today."
Welcome to Audiology Worldnews, the global website for hearing industry leaders throughout the world with continuously updated quality content and audiology news from around the planet: latest news of the profession, market insights, product launches, congresses, research, awareness…