- Published on 18 July 2017
Unitron USA has announced the appointment of Aaron C. Jones, Au.D., M.S., as its Director of In-clinic Success. Aaron is responsible for spearheading Unitron’s strategy to support practice growth among independent hearing healthcare professionals to promote the delivery of exceptional patient experiences.
“In-clinic success is critical to helping independent hearing healthcare providers weather changing market conditions by creating a highly personalized and differentiated hearing care experience,” states Mike Dittmann, President, Unitron US. “That’s why we’re so pleased to have Aaron join us. Unitron has earned a reputation for being the leader in providing patient-centric solutions which include our open platform technology; Flex and unique software solutions including patient insights. Aaron’s rich background, encompassing hearing healthcare and other disciplines, will bring our in-clinic success strategy to even greater heights.”
“Modern healthcare needs to be much more patient-centered, and Unitron really stands out as the leader in using in-clinic success to promote patient advocacy while improving the performance of practices,” says Aaron Jones, Director of In-clinic Success. “I am excited to leverage my knowledge and experience as a hearing healthcare professional and business owner to bring Unitron’s visionary in-clinic success initiatives into even more clinics across the US.”
Jones’ responsibilities include creating and delivering educational content for hearing healthcare professionals, drawing upon best practices from a variety of healthcare sectors. He’ll also work directly with Unitron customers to help them enhance the patient experience. Says Jones, “Delighted patients are more likely to become ambassadors for their providers, who then realize an increase in repeat purchases and referral business. When in-clinic success is done right, everybody wins.”
As a hearing healthcare professional and an entrepreneur, Jones has worked in a variety of clinical settings, including the VA San Diego Healthcare System and a private practice, Ear Audiology, Inc., which he founded. He also possesses 15 years of engineering experience at NASA, Boeing and Illumina. Jones received his Doctor of Audiology degree from the University of California-San Diego and San Diego State University, as well as a Master of Science degree in management from Stanford Graduate School of Business and a Master of Science degree in mechanical engineering from the University of Arizona.